A disgruntled gaming customer at the Encore Boston Harbor Casino who filed a lawsuit claiming he was being robbed of his winnings among a flurry of other allegations led to an immediate investigation by the Massachusetts Gaming Commission last week.
The president of Encore Boston Harbor fired back at the lawsuit against the casino before the Massachusetts Gaming Commission Thursday, which claims that customers are being short-changed. “Every single customer gets every dollar and every penny they have coming due to them,” Robert DeSalvio said.
“At no time did we ever round and not give customers back the money that they truly deserved.”
The Massachusetts Gaming Commission agreed.
Following a preliminary investigation, the MGC determined and reported on Thursday last week that Encore Boston Harbor is in compliance with all regulations.
In the words of the Jurassic Park character John Hammond, “We spared no expense,” when talking about the fictional park in the said film, the same can be said about how Wynn has treated its new resort,Encore Boston Harbor.
The resort boast art in every corner your eyes can see, from the Jeff Koons’ mirror-polished stainless-steel stature of Popeye to venetian glass chandeliers and art decorating almost every ceiling surface. A impressive garden with a Preston Bailey carousel made of 83,000 flowers and 11,000 jewels, greets patrons as they enter the resort. The flowers are real and kept up daily.
The Massachusetts Gaming Commission is beginning Tuesday and ending Thursday three days of long awaited testimony that will lead to a number of possibilities that are all of extraordinary importance to the city of Everett and everyone who owns property here or who has applied for a job at the casino/hotel site almost completed.
These hearings will determine – the decision the MGC makes after hearing testimony for three days – will result in Encore being granted its license neat and clean, no fuss or mess about it.
That is the first possibility and perhaps the most unlikely.
The second is that the license will be granted but with conditionsand a huge fine.
This is entirely possible and bettors say it is the most likely of the outcomes we can outline here on this editorial page.
The third possibility, and considered most remote – but a possibility -is that the MGC will find Encore unsuitable to hold a license for casinogaming in Massachusetts.