City extends 311 operating hours, amends parking policy

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By Lorenzo Recupero

Due to new measures in place as an effect of the global pandemic, the City of Everett has chosen to extend its 311 call center hours to further assist residents while also amending the posted street sweeping policy.

Although the physical location on Broadway is set to remain closed indefinitely, City Hall is still accesible for residents via its 311 call center that will put callers in touch with a live employee during normal operating hours (Monday, Thursday 8AM-7:30PM and Tuesday, Wednesday 8AM-5PM), with an extension for Friday-Sunday when the service will be available from 8AM-8PM. Continue reading “City extends 311 operating hours, amends parking policy” →

Everett 311 Has Logged 40,000 Requests as it Reaches One-Year Mark

Since the launch of Everett’s 311 system in January 2017, Mayor DeMaria’s Office of Constituent Services has logged nearly 40,000 requests via phone calls and walk-ins. Mayor DeMaria highlighted in his Inaugural Address that he wants to create an environment that is more responsive to the needs of residents, businesses and visitors and he has certainly done that. Continue reading “Everett 311 Has Logged 40,000 Requests as it Reaches One-Year Mark” →